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Capability 01 · led by Kalyr Forge

Troubleshooting and Exception Management

Find the cause, decide the next move and keep it fixed, the way your best experts do.

Talk to usSee Kalyr Forge
Kalyr ForgeExceptionsRunExceptionsRecord
3 need you. Everything else ran.
Needs youA restart drifts out of spec after a material change.
Needs youA reading sits near its limit.
ResolvedOrder sequence confirmed by A. Moreau.
Exception

A restart drifts out of spec after a material change.

Lot 4471 sits at the low edge of spec. The same pattern came up in 41 past cases.

Three options, ranked
1Check the material, then restart slowerHeld on 38 of 41 past casesHigh
2Switch to lot 4472, same specHeld on 11 of 12 past casesMedium
3Restart and watch the first 20 minutesCurrent practiceLow
Approve option 1AdjustAnother approachReject

Example data, shown for demonstration.

Key features

What it does

  • Diagnosis like your best experts.

    How your experts read the first clues, rule out causes and settle on the fix, in their own words.

  • Three options, ranked.

    Each problem or exception arrives with the likely cause, ranked options and the past cases where each one held.

  • Your decision rights.

    Approve, adjust, reject or choose another approach. Each action runs within the authority you set.

  • Fixed for good.

    Every decision and its result goes on the record. Repeat problems surface early, with the step that prevents them.

How it works

Four products, one workflow.

Guild, Forge, Mentor and Ledger work as one. Kalyr Forge leads here.

0.1Kalyr ForgeLeads here

Surface what needs a decision.

Routine work runs. Problems and cases outside your standards come forward, ranked by what each one holds up.

Kalyr Forge · three options, ranked
1Best option nowHigh
2Second optionMedium
3Third optionLow
Approve · Adjust · Another approach
0.2Kalyr Guild

Bring in expert diagnosis.

How your experts found the cause and chose the fix under the same conditions.

Kalyr Guild

What do you look at first, and why?

Signed by the expert · credited by name
0.3Kalyr Mentor

Guide the fix.

The person on the spot sees the likely cause, the next step and what to watch for.

Step 2 of 5Check this firstThe reason, from your best expertWatch for the first signIn range
0.4Ledger

Prove what worked.

Each decision is checked against the result, so the record sharpens with every case.

Ledger · locked first, checked after
Estimate 30 to 45 min37 minInside
Estimate 25 to 32 min27 minInside
Estimate 15 to 25 min26 minOutside
Every result on the record
Built for expert work

Your experts stay at the centre.

  • Credit on every card

    Each piece of know-how carries the name of the expert who gave it.

  • Every result recorded

    Estimates are locked before the work and checked against the result after.

  • Beside your systems

    Kalyr works inside the systems you approve, under the authority you set.

  • Yours to keep

    Your know-how and your results stay yours, in your environment.

Get in touch.

Bring one problem your best experts solve today. We will show you Kalyr at work on it.

Talk to usSee Kalyr at work