Embreier (“Embreier”, “we”, “us”, or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit embreier.com or any related sites, join our programmes, purchase products, or otherwise interact with us (collectively, the “Services”). This Privacy Policy also tells you about the rights and choices you have with respect to your personal information, how you can assert those rights, and how you can contact us to get answers to your questions.

Please note that our privacy practices are subject to the applicable laws of the regions in which we operate. Accordingly, some additional region-specific terms will only apply to individuals in those locations, or as required by applicable laws.

For more information about how users with disabilities can access this Privacy Policy in an alternative format, please email legal@embreier.com.

BY USING THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THE SERVICES.

Who We Are

Embreier (“we”, “our”, “us”) is the data controller for the personal data collected through our Services.
We operate globally and comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).
For privacy enquiries, contact privacy@embreier.com.

WHAT OUR PRIVACY POLICY COVERS

This Policy applies whenever you:

• access or use our website or online learning spaces;

• attend an Embreier event or session;

• communicate with us by email, message, or social media; or

• purchase, book, or subscribe to any Embreier offer.

Third-party links (for example Stripe, PayPal, Kajabi, Webflow, or social media) are governed by their own privacy policies.

Personal Data We Collect

Depending on how you interact with us, we may collect:

CategoryExamplesIdentifiersname, postal address, email, phone, country/regionAccount & Profile Datalogin details, preferences, enrolments, progressCommercial Dataorders, payments (metadata only), invoicesUsage & Device DataIP address, browser type, pages visited, time spent, cookiesCommunicationsmessages, enquiries, survey responses, testimonialsMarketing Dataconsent status, campaign engagementSensitive Dataonly if you voluntarily share wellbeing reflections; processed solely with explicit consent

We do not knowingly collect data from children under 18.

How We Collect Data

• Directly from you: forms, check-outs, account creation, support chats.

• Automatically: cookies, analytics, logs, and similar technologies.

• From third parties: payment processors, marketing platforms, analytics tools, or public sources.

HOW WE DISCLOSE OR SHARE YOUR PERSONAL INFORMATION

In addition to using your personal information for the purposes described above (and elsewhere in this Privacy Policy), we may disclose or share your personal information with third parties in the following circumstances:

Service Providers
We may share your personal information with carefully selected third-party service providers who perform services on our behalf. These include, but are not limited to: website hosting, learning platform and system support, cloud storage, payment and billing services, customer relationship management, analytics, customer support, surveys, and marketing communications. These providers have access to personal information only to the extent necessary to perform their functions and are contractually required to handle such data securely and in accordance with applicable data protection laws. They are not authorised to use your information for their own purposes.

Payment Processors
When you make a purchase through our Services, your payment information is processed directly by third-party payment providers such as Stripe, PayPal, Apple Pay, or similar providers. We do not receive or store your full credit or debit card number. These processors handle your payment data under their own privacy policies, which we encourage you to review before completing a transaction.

Affiliates and Corporate Partners
We may share personal information with Embreier’s affiliates or subsidiaries, if and when such entities are established, to deliver Services or support internal operations. Such transfers occur only where necessary and are subject to equivalent confidentiality and data protection standards.

Business and Marketing Partners
We may share limited personal information with business partners who collaborate with us on joint projects, co-hosted events, sponsorships, or promotions. We may also share aggregated insights or marketing analytics with third-party platforms for the purpose of understanding performance, measuring audience engagement, and improving relevance of communications.
We do not control how these third parties use your personal data once received, and we recommend reviewing their individual privacy policies to understand your rights and options, including how to opt out of marketing messages.

Legal and Compliance Requirements
We may disclose personal information if required to do so by law, regulation, or legal process. This may include responding to lawful requests from public or government authorities, including law enforcement or tax agencies, both within and outside your country of residence. We may also share data to:
(a) comply with legal obligations;
(b) prevent, detect, or investigate fraud or security issues;
(c) enforce our terms and conditions; or
(d) protect the rights, property, safety, or wellbeing of Embreier, our users, or others.

Business Transfers
In the event of a merger, acquisition, restructuring, reorganisation, dissolution, or other transfer of Embreier’s assets, personal information may be included among the transferred assets. Any such transfer will continue to protect your information under privacy commitments consistent with this Policy or as otherwise required by law.

Non-Personal and Aggregated Information
We may share anonymised, aggregated, or statistical data with third parties for research, business analysis, or marketing insights. Such data does not identify individual users. We commit to maintaining and using this information only in de-identified form and will not attempt to re-identify it.

Additional Consent-Based Disclosures
If you provide specific consent for us to share your personal information for a particular purpose not covered above, we will do so only in accordance with that consent.

How We Use Personal Information

We collect and use personal information for the following purposes:

Account Creation and Participation
We use personal information such as your name, email address, and contact details to create and manage your Embreier account, grant access to online programmes, and provide customer support. This includes sending essential account or service notifications, maintaining secure log-in credentials, and helping you manage your learning progress. Certain personal information is necessary to deliver the Services you request. If you choose not to provide such data, we may be unable to process your registration or provide the corresponding features.

Orders and Payments
We use personal information such as your name, email address, and billing information to process orders, issue invoices or receipts, manage gift cards, and deliver products or materials you purchase from us. Payment card data is handled directly by our payment processors (for example, Stripe or PayPal); Embreier does not store your full card number.

Customer Support and Communication
We use your personal information to respond to your enquiries, provide technical assistance, resolve service issues, and communicate updates about your existing bookings, accounts, or requests. You may contact us at any time to update or correct your personal information at privacy@embreier.com.

Marketing and Newsletters
With your consent or where permitted by law, we use personal information such as your name and email address to send newsletters, invitations to events, programme updates, and information about new offers. We may measure the performance of our emails (for example, open or click rates) to refine our communications. You may unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us directly.

Analytics and Service Improvement
We may collect and analyse information about how visitors use our website and services to improve their structure, design, and functionality. This may include aggregated or anonymised data on page performance, navigation patterns, or session duration. Such information helps us enhance usability, maintain security, and adapt our content to user preferences.

Security and Fraud Prevention
We may process personal information to monitor for, detect, and prevent fraudulent transactions, unauthorised access, or other illegal activities. This may include maintaining logs, verifying identity during sensitive operations, and implementing technical safeguards such as encryption and access controls.

Research, Surveys, and Feedback
If you choose to participate in a survey, feedback form, or study, we use the information you provide for research, service evaluation, or product development purposes. Participation is always voluntary, and responses may be anonymised or aggregated where possible.

Legal and Regulatory Obligations
We may use or retain personal information to comply with applicable laws and regulations, including tax, accounting, and auditing requirements. This includes responding to lawful requests from public authorities, protecting our legal rights, or enforcing our terms and conditions. We may also process data to protect the rights, safety, and wellbeing of Embreier, our users, or others.

Any Additional Purposes You Consent To
We will use your personal information for any other purposes only if you have provided clear, informed consent.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

LINKS TO OTHER SITES AND SOCIAL MEDIA SERVICES

We may create links to other websites that we believe may be useful or relevant to you, such as providers of related products, educational content, or services. We may also provide links that allow you to share or forward content from our Services through third-party social media platforms, messaging applications, or other electronic communication tools.

We do not endorse, control, or take responsibility for any external websites or services linked to or mentioned on our Services. This Privacy Policy applies only to your use of Embreier’s own Services. We encourage you to review the privacy policies of each third-party site you visit to understand what information they may collect and how they use it.

Our Services may also integrate with third-party social media platforms (for example, Instagram, LinkedIn, Facebook, YouTube, or others). These integrations are provided for your convenience. We do not control how these platforms collect or process your personal data and are not responsible for their practices. Please review their privacy policies and settings to manage your personal data preferences.

Be aware that any personal information you choose to share publicly—such as through a blog, forum, comment section, or social network—may be viewed, collected, and used by others. By using such features, you acknowledge that any information you disclose may become publicly accessible and that Embreier cannot guarantee its protection once shared in this way.

INTEREST-BASED ADVERTISING

Targeted or Behavioural Advertising
We may, ourselves or through carefully selected partners, use personal data to deliver targeted or interest-based advertising to you when you visit our Services or other websites. This may involve the use of cookies, clickstream data, pixels, and similar technologies. For example, if you read about one of our programmes, you may later see an advertisement related to it on another website.

This approach—often called behavioural advertising or cross-context advertising—allows us to share information about our offerings that are more relevant to your interests. If you prefer not to receive targeted advertising, you can manage your cookie preferences through our consent banner or by following the opt-out instructions described in the Your Choices section below.

Cross-Device Matching
We may use data analytics to help us, or our advertising partners, recognise when the same user interacts with Embreier content across multiple devices. This helps ensure that the ads and messages you receive are consistent and not repetitive. Such processing may rely on aggregated information or device identifiers. To limit this processing, please follow the instructions in the Your Choices section below.

PROTECTING PERSONAL INFORMATION

Personal information is stored securely on Embreier’s systems or those of our trusted service providers. Access is limited to authorised employees, contractors, and agents who need it to perform their work and are bound by confidentiality obligations.

We apply appropriate physical, technical, and organisational safeguards to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, authentication controls, monitoring, and regular security assessments.

While we strive to maintain strong protection, no system or transmission method can be completely secure. If you believe that your interaction with us is no longer secure, please contact us immediately at privacy@embreier.com.

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide Services, comply with legal or tax obligations, resolve disputes, and enforce our agreements.

After this period, we securely delete or anonymise the information. Aggregated or de-identified data that no longer identifies you may be kept indefinitely for analytical or research purposes.

Please note that although we take care to protect data, Embreier cannot be held responsible for disclosures resulting from unauthorised acts of third parties beyond our reasonable control.

YOUR CHOICES

In line with applicable law, you may exercise the choices described below regarding how we use your personal data and how we communicate with you.

Opting Out of Communications
We may send you newsletters, event invitations, or other marketing messages by email or SMS. You may unsubscribe at any time by following the link included in our emails, replying “STOP” to a text message, or contacting us at privacy@embreier.com.
Please note that unsubscribing from marketing communications will not affect essential or transactional emails (for example, those related to your account, purchases, or legal updates).

Cookies and Tracking Technologies
You may control cookies through our website’s cookie preferences banner or by adjusting your browser settings. Deleting or blocking certain cookies may affect the functionality or performance of our Services.

Most browsers allow you to refuse or delete cookies and to signal “Do Not Track” (DNT) preferences. While Embreier does not respond to DNT signals, we honour Global Privacy Control (GPC) signals where required by law.

Cookie preferences apply per device and browser, so if you use multiple devices, you must set preferences separately for each one. More information on managing cookies is available at www.allaboutcookies.org.

Interest-Based Advertising
You may opt out of personalised advertising from certain third-party networks that participate in industry self-regulatory programmes. For web-based ads, visit www.aboutads.info/choices.
For mobile advertising, adjust your device’s settings (for example, “Limit Ad Tracking” on iOS or “Opt-out of Interest-based ads” on Android) or use the AppChoices app by the Digital Advertising Alliance.
after opting out on a device, Embreier will not use data from that device to deliver interest-based advertising.

CROSS-BORDER DATA TRANSFERS

Your personal data may be processed in countries where privacy laws differ from those in your country of residence, including the European Economic Area (EEA), the United Kingdom, Switzerland, and the United States.

When we transfer personal data internationally, we do so using recognised legal safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs), the UK Addendum, or other mechanisms approved under applicable law. We may also rely on vendor certifications under the EU-US Data Privacy Framework or the Swiss-US Data Privacy Framework, where available.

By using our Services, you acknowledge that your information may be transferred to and processed in countries outside your residence, subject to these protections.

CHILDREN’S PRIVACY

Our Services are designed for individuals aged 18 and older. We do not knowingly collect or store personal data from minors.

If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such data from our systems.

If you believe that a minor has provided personal data to Embreier, please contact us immediately at privacy@embreier.com.

Changes to This Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time, provided that any such modifications will only be applied prospectively. We encourage you to periodically review the Website for the latest information on our privacy practices. Your continued use of the Services following the posting of any changes to this Privacy Policy means you accept such changes.

Contact Us

If you have any questions about our privacy or security practices, please send us an email at privacy@embreier.com.